![]() ![]() If you get an error message that WebView2 isn't installed when you try to open Quick Assist, download and install Microsoft Edge WebView2 from the Microsoft website. Microsoft Edge WebView2 is required to use Quick Assist. ![]() If Quick Assist doesn't run or you get an error message that Microsoft Edge WebView2 isn't installed, go to the next step. The main function of Windows 10 Quick Assist is to provide a means of Desktop Sharing or Screen Sharing through an internet connection allowing a Helper to. If you have problems, the common troubleshooting tips here may help get Quick Assist working. See Troubleshooting tips for installing and updating Microsoft Edge.Īfter installing or updating Microsoft Edge, try opening Quick Assist again. ![]() If your device has Microsoft Edge installed, then it’s likely that Quick Assist will run properly. Quick Assist uses the Microsoft Edge browser control. Search for Remote Assistance in the start menu and open it. Go to Remote tab, tick Allow Remote Assistance connections to this computer. Make sure Microsoft Edge is installed properly and up to date On remote computer, click Start and then locate Computer. Try the following steps in order to try to install Quick Assist and get it working properly. (Applies to original Quick Assist app-not the Store app version of Quick Assist.) WebView2 can’t be updated due to a Group Policy setting. Method 2: Open Windows Remote Assistance via Search Just click the Start button and directly type remote assistance. This should open up Windows Remote Assistance in no time. General error not related to Microsoft Edge WebView2. Windows has two remote assistance tools built in to the operating system: Quick Assist, which is new in Windows 10, and Windows Remote Assistance, which is available on Windows 7, 8, and 10. Method 1: Open Windows Remote Assistance from Run Command Press the Windows key and the R key at the same time to open the Run command box, type in msra and hit Enter. Here are some error codes you might see along with a short description of the problem. The error might be related to Microsoft Edge WebView2, which is required to use Quick Assist. You might see an error code in a dialog box if you’re having trouble installing Quick Assist.
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